Pharmacy First

The Pharmacy First Scheme is a crucial program intended to enable community pharmacies, such as ours at Knights Pharmacy, to take on a more involved role in providing healthcare services. In essence, it permits qualified pharmacists to offer remedies for common ailments without requiring a prescription. This not only simplifies the healthcare procedure but also guarantees that individuals promptly receive efficient care for minor conditions.

How Does Pharmacy First Help the NHS?

By participating in the Pharmacy First Scheme, we contribute to the broader goal of alleviating the strain on NHS services. With increasing demands on traditional healthcare facilities, the role of community pharmacies becomes paramount in ensuring that patients receive appropriate care promptly. This scheme allows us to treat minor ailments, reducing the burden on GP surgeries and A&E departments, and freeing up valuable NHS resources for more critical cases.

pharmacy first service

Conditions Treatable Through Pharmacy First at Knights Pharmacy

Are you wondering what conditions can be addressed through the Pharmacy First Service? Here are some common ailments that our team at Knights Pharmacy can help you with:

Minor Infections: From ear and throat infections to urinary tract infections, our pharmacists can provide appropriate antibiotics when needed.

Skin Conditions: Conditions like eczema, dermatitis, and mild fungal infections can be effectively treated through Pharmacy First.

Allergies: Whether it’s hay fever or a mild allergic reaction, our pharmacists can recommend suitable antihistamines and other treatments.

Digestive Issues: Common digestive problems such as indigestion, constipation, and diarrhoea can be addressed through Pharmacy First.

Pain Management: For mild to moderate pain, our pharmacists can recommend over-the-counter pain relief options tailored to your needs.


If you are booking an online consultation, you agree that your details will be shared with Pharmacists for a medical assessment. Whether or not you receive treatment depends on the consultation, and it’s up to the Pharmacist to decide, following guidelines from the NHS. You need a functional WhatsApp account for the Pharmacist to conduct a video call. If treatment is prescribed, you’ll be guided to the nearest Knights Pharmacy to get the necessary items. The consultation itself is free, but you might incur charges for the prescribed medicines.


Visit Knights Pharmacy

We welcome you to explore the ease and quality of healthcare through the Pharmacy First Service at Knights Pharmacy. Our team is dedicated to delivering the highest standard of care, ensuring you receive the attention and treatment you deserve for minor health concerns. Plus, this service is available at multiple Knights branches for your convenience.

Taking advantage of Pharmacy First not only benefits you as an individual but also contributes to the overall well-being of our community by supporting the efficient use of NHS resources. Your health is our priority, and we look forward to being your trusted partners on your wellness journey.